Frontline is a learning tool designed to help you manage situations at work in which you are faced with someone whose behaviour you find challenging.
By using the tool, you will develop the confidence and skills you need to improve your interactions with clients in order to deal with these situations effectively.
If you are a first time user, you will need to register to get full access to the Frontline site. The registration process is quick and usage of Frontline is free.
Read background information on Frontline's development.
See how the learning experience works.